mobile LINK "banglalink Service Point"
INSPIRE THE DIFFERENCE.
Nayanpur Bazar,Kasba,B,Baria,BANGLADESH.
www.mobilelink.tk
mobilelinkbsp@gmail.com
Hotline:008801975000044,
008801937760170
008801937760170
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current promotions
introducing post-paid unlimited bundle
for the first time in bangladesh, banglalink has brought post-paid unlimited package in the market! banglalink has always tried to cater to the needs of different segments with customized solutions. in line with such efforts, post-paid unlimited package is a unique offer aimed at the highly discerning customers who want more than what is currently available in the market and who do not want to worry about per minute cost. currently there are no special offers or packages that are catered to the high revenue generating individual customers. this package includes unlimited talk time, unlimited sms and unlimited internet – the most relevant needs of post-paid customers.
offers
details
frequently asked questions
1. what is the monthly bundle fee?
ans: unlimited bundle customers have to pay a monthly bundle fee of tk.2000 (tk.2300 with vat). this fee has to be paid even if bundled minutes/sms/internet are not utilized in the bill cycle.
2. can i migrate out of this package if i do not like it?
ans: yes migration is possible but only on bill cycle dates and only to post-paid package 1. from package 1, migration as per normal practice can be done.
3. can the bundled minutes be utilized for any calls?
ans: the bundled minutes can be utilized for calls to any mobile operator. pstn, isd, e-isd, btcl, roaming will not be included in the bundled minutes.
4. if i buy a connection during the end of the month, will i have to pay the full tk.2300 for that month?
ans: no charging will be on a pro rated basis.
5. can i subscribe to unlimited internet?
ans: yes if 200 mb is not sufficient our unlimited internet package is available and can be subscribed.
6. will i be eligible for loyalty discount?
ans: loyalty discount is still applicable under existing conditions but bundled minutes will not be eligible as airtime usage.
7. can bundled minutes, sms, internet be used anytime?
ans: yes bundled minutes, sms, internet can be used anytime within the bill cycle.
8. can my bundled amounts be carried forward?
ans: no bundled minutes/sms/internet must be used within the bill cycle as they cannot be carried forward.
9. what is the package price?
ans: there is no package price, only tk.2500 security deposit will be taken which is 100% refundable.
10. how do i migrate to this new package?
ans: to migrate, tk.58 migration fee will be taken as well as tk.2500 security deposit will be necessary. if customers already have some security deposit only the balance will be taken. example, if a customer has a tk.500 security deposit, then tk.2000 additional deposit will be required along with the tk.58 migration fee to migrate to the new package.
for the first time in bangladesh, banglalink has brought post-paid unlimited package in the market! banglalink has always tried to cater to the needs of different segments with customized solutions. in line with such efforts, post-paid unlimited package is a unique offer aimed at the highly discerning customers who want more than what is currently available in the market and who do not want to worry about per minute cost. currently there are no special offers or packages that are catered to the high revenue generating individual customers. this package includes unlimited talk time, unlimited sms and unlimited internet – the most relevant needs of post-paid customers.
offers
- post-paid customers will be offered a package of 3000 minutes to both on-net and off-net (excluding private pstn, btcl, isd, eisd) and 5000 on-net sms, and 200 mb internet, against a package fee of tk.2000 (excluding vat)
- package minutes and sms can be used for 24 hours
- validity of package minutes, sms and internet will be bill cycle bound
- customers cannot carry forward the minutes and sms as the validity of the minutes and sms will be bill cycle bound
- after the consumption of the free 3000 minutes, customers will enjoy flat rate of tk.0.65/min tariff with 60 second pulse
- bundle minutes, sms and internet will be billed on a prorated basis
details
- there is no package price only tk. 2,500 will be taken as security deposit.
- credit limit will be 100% of security deposit.
- customers can migrate to the unlimited package by increasing their security deposit to tk. 2,500 if it is below tk. 2,500 or automatically if it is already tk. 2,500 or higher.
- migration fee of tk. 58 as per usual practice will apply.
- migrations will be allowed only during bill cycle dates.
- unlimited customers can add supplementary connections as per normal practice.
- loyalty discount is applicable to unlimited customers as per normal practice.
- telesales discount is not applicable for these customers.
- new customers will be placed under 31st bill cycle.
- auto debit is the most convenient method of payment and should be encouraged in order for the customer to remain connected at all times.
- care line can inform customers of the unused sms/minutes/internet but it will not be real time.
- migration to only package 1 will be allowed. other migration scenarios will be reviewed and decided upon in future.
frequently asked questions
1. what is the monthly bundle fee?
ans: unlimited bundle customers have to pay a monthly bundle fee of tk.2000 (tk.2300 with vat). this fee has to be paid even if bundled minutes/sms/internet are not utilized in the bill cycle.
2. can i migrate out of this package if i do not like it?
ans: yes migration is possible but only on bill cycle dates and only to post-paid package 1. from package 1, migration as per normal practice can be done.
3. can the bundled minutes be utilized for any calls?
ans: the bundled minutes can be utilized for calls to any mobile operator. pstn, isd, e-isd, btcl, roaming will not be included in the bundled minutes.
4. if i buy a connection during the end of the month, will i have to pay the full tk.2300 for that month?
ans: no charging will be on a pro rated basis.
5. can i subscribe to unlimited internet?
ans: yes if 200 mb is not sufficient our unlimited internet package is available and can be subscribed.
6. will i be eligible for loyalty discount?
ans: loyalty discount is still applicable under existing conditions but bundled minutes will not be eligible as airtime usage.
7. can bundled minutes, sms, internet be used anytime?
ans: yes bundled minutes, sms, internet can be used anytime within the bill cycle.
8. can my bundled amounts be carried forward?
ans: no bundled minutes/sms/internet must be used within the bill cycle as they cannot be carried forward.
9. what is the package price?
ans: there is no package price, only tk.2500 security deposit will be taken which is 100% refundable.
10. how do i migrate to this new package?
ans: to migrate, tk.58 migration fee will be taken as well as tk.2500 security deposit will be necessary. if customers already have some security deposit only the balance will be taken. example, if a customer has a tk.500 security deposit, then tk.2000 additional deposit will be required along with the tk.58 migration fee to migrate to the new package.
pre-paid packages
key features of banglalink pre-paid
- no monthly subscription fee
- lifetime validity for all the prepaid customers who recharged after february 23rd 2007
- banglalink advance: advance credit feature in case of low balance
banglalink offers you the following prepaid product to suit your usage pattern:
documents needed to subscribe to a banglalink prepaid package
- two copies of passport size photographs
- copy of passport / photo id/ driving license /gun license/ commissioner certificate
banglalink prepaid connection includes a starter kit with sim card. documents you need to preserve carefully for future reference:
- subscription form (subscriber’s copy)
- money receipt
- starter kit pack with subscriber identification module (sim), personal identification number (pin) and personal unblocking code (puk)
the current price of a banglalink prepaid connection is tk. 149 which contains tk. 149 talktime. tk.50 talk time will be given immediately on activation which can be used to make calls to any operator. the remaining tk.99 will be disbursed in two monthly installments based on minimum tk.50 usage in each month.
activation
you need to activate your subscription to make or receive calls. banglalink prepaid packages are pre-activated. to start using your connection:
- insert the sim card into the mobile handset after purchase.
- turn on the mobile phone and enter the pin codes from the sim card.
- recharge the account with new scratch card.
- enjoy your subscription.
note: activation time may vary depending on the handset models.
recharge your account
to recharge your account, please follow the instructions
- gently scratch the covered area to reveal the hidden number
- type *123* then your 14 digit hidden number followed by # and simply dial send.
or you can call 123 and follow instructions to recharge your account - you will get a confirmation that your recharge was successful including your new balance and expiry date
| *123*xxxxxxxxxxxxxx# | » | your current recharge has been successful. current balance: tk.xxxxxx.xx. valid till dd-mm-yyyy |
terms and conditions
- scratch cards are non-refundable and non-replaceable
- government taxes and levies apply
- this service is free of charge
check your account balance
to know your prepaid account balance please type *124# and simply send. within a short time, you will receive your balance information.
or you can call 123 and listen to the account balance.
| *124# | » | your current balance is tk.xxxxxx.xx. valid till dd-mm-yyyy |
this service is free of charge.
termination of your prepaid service
if the account is not recharged with a new scratch card within 90 days after the validity period of the last card ends, then the account will expire and be permanently deleted from the system without any further information.
validity period of banglalink prepaid card
lifetime validity
lifetime validity on prepaid account gives a customer the benefit of receiving incoming calls and staying connected forever. to get lifetime validity, a customer has to recharge his/her pre-paid account with a minimum amount of tk. 10/= or above (via scratch card or i- top up). if any lifetime validity customer does not have any incoming or outgoing call/sms for three months, the connection will be permanently disconnected.
a pre-paid subscriber can also enjoy banglalink value added services as follows:
the supplementary services
- call forwarding/divert
- call waiting/call holding
- caller line identification presentation (clip)
frequently asked questions
1. how many pre-paid packages does banglalink have?
ans. four-
- banglalink desh
- banglalink desh ek rate
- banglalink desh ekrate darun
- banglalink desh rangdhanu
2. what are the benefits of prepaid?
ans. prepaid benefits are-
- no monthly subscription fee
- life time validity upon any recharge
- banglalink advance: advance credit feature in case of low balance
3. what is the btcl incoming rate of the package?
ans. all prepaid packages of banglalink have btcl incoming facility and it is absolutely free.
4. where i can buy a banglalink prepaid package?
ans. banglalink authorized points. you can buy a banglalink desh ek rate package and if you want can then migrate to any of the other prepaid packages banglalink offers. migration can be done by simply sending an sms
5. what is the connection price?
ans. tk. 149 with tk. 149 talktime:
- tk.50 talk time on activation which can be used to make calls to any operator
- remaining tk.99 to be disbursed in two monthly installments based on minimum tk.50 usage in each month
